State Farm® Insurance Agent Randy Robertson
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Thomas Theiring
June 16, 2025
5
out of
5
rating by Thomas Theiring
"Randy Robertson has taken care of all my insurance needs for years. Everything from homeowners to car, truck, travel trailer and on and on! They have insurance to cover ever you can think of. Randy knows the business, inside and out. He’s always friendly and personable and is always willing to explain things in detail if you want. Annie, the office manager is “Jonny on the spot,” resolving whatever problem you might have. She too, is well versed in every aspect of the business! Annie is a pleasure to work with! You can’t go wrong with Randy Robertson State Farm Insurance! I’ve found them to always be honorable and trustworthy!"
We responded:
"Oh Tom, you made me happy cry this morning. We are so grateful for your kind words and recommendation. Being honorable and trustworthy is very important to us, especially in today's world. We love to treat our customers like our family and friends. Thank you for being an amazing part of the State Farm family and trusting us with all of your insurance needs. We consider you and Linda Precious Friends! 💖 Annie"
shanta pickett
June 6, 2025
5
out of
5
rating by shanta pickett
"Annie is a very nice and sweet person. Her professionalism resolved my issue within 24 hours. State Farm is the place for all your insurance needs and plus my agent Randy saved my family a ton of money. State Farm for the win."
We responded:
"Shanta, You just made our Friday with this awesome review! We are so happy that we were able to resolve your issue quickly and efficiently. Saving you money on your insurance is a bonus! We are always here for all of your insurance needs for you and your family. Annie "
Kathryn Geheb
May 28, 2025
5
out of
5
rating by Kathryn Geheb
"Agent Annie Knight gets it right. Easy to talk to, personable, and excels at her craft."
We responded:
"Katie, Thank you so much for the kind words. You and your family hold a special place in my heart. I'm glad I was here for the good and the sad times. I'm always here for whatever you need. 💖 Annie"
Mack Johnson
May 15, 2025
5
out of
5
rating by Mack Johnson
"Kind hearted and true family feeling they give to get you the best deal possible with excellent coverage..... "chris adcock""
We responded:
"Chris, we love to treat our customers like family and friends. Our goal is to provide excellent service, great insurance products and the best price possible. Thank you so much for the google review. Randy"
Debbie Joiner
May 15, 2025
5
out of
5
rating by Debbie Joiner
"Always willing to help. I have been with State Farm since I was 16. Call Randy and Annie for all your insurance needs. Highly recommend."
We responded:
"Debbie, thank you so much for the 5 Star google review! Your recommendation means so much to us. Thank you for trusting us to take care of your auto and home insurance all these years. 🚗🏡 Randy"
William Adamson
May 7, 2025
5
out of
5
rating by William Adamson
"Excellent!!❤️❤️Always informative! And on claim or what you need! Awesome insurance agency! I recommend them!!"
We responded:
"William, Thank you so much for the 5 Star review! I'm so happy that we were able to get the issue resolved with the auto claim. You know that we are Always here to help with whatever you all need. We appreciate you all being long time customers. 🥰 Annie and Randy "
Ellie Russell
February 11, 2025
5
out of
5
rating by Ellie Russell
"Very patient and very help and accommodating"
We responded:
"Thanks Ellie for the 5 star review! We appreciate you taking the time to do that and for the kind words. It is always a pleasure working with you and your family. Randy and Annie"
Amanda Rhew
November 15, 2024
5
out of
5
rating by Amanda Rhew
"Randy and his assistant are easy to get ahold of and quick to respond when I need something."
We responded:
"Thanks Amanda for the Google Review. We are always glad to help you when you need us. Don't tell Annie, but she is so good that sometimes I feel like HER assistant. Thanks again for the kind words. Happy Thanksgiving!! Randy"
Gregory Orth
October 30, 2024
5
out of
5
rating by Gregory Orth
"Randy and Annie have always been there for us. Great people. I appreciate them very much!"
We responded:
"Thanks for the kind words Greg! We appreciate you allowing us to take care of your insurance needs. Hoping your Halloween will be more "Treat" than "Trick"! "
Jerry Greubel
October 16, 2024
5
out of
5
rating by Jerry Greubel
"Again Ms. Annie takes care of everthing for me. It's so effortless on my part and thank you for all your help. Can't think of anything else she could do to make it easier, thanks Annie"
We responded:
"Slick, taking care of customers is what I love doing. I believe this is what we do that separates us from the rest of the insurance companies. Appreciate your business. Annie "
Gwyn Colclasure
October 8, 2024
5
out of
5
rating by Gwyn Colclasure
"Very informative about their policies. Very attentive. Would refer this business."
We responded:
"Gwyn, Thank you so much for the recommendation. I'm so happy that we were able to finally save you money on the home and auto insurance. 🚗🏡💖 Annie"
Eric Best
October 3, 2024
5
out of
5
rating by Eric Best
"Great agency, great agent, and Annie is awesome too!"
We responded:
"Eric, thank you for the kind words. We work really hard trying to take care of all of our customers insurance needs. We appreciate your business and are always here to help. Annie"
Todd Arnold
August 21, 2024
5
out of
5
rating by Todd Arnold
"Randy & Annie have taken care of my insurance needs for almost 2 decades - Auto, Home, Small Business, Personal, & Life. Their customer service is second to nobody and they always exceed my expectations with their product and industry knowledge. Like a good neighbor Randy & Annie are there. My life is a little less chaotic and my faith in humanity is a little bit greater because of them. -A very pleased policy holder."
We responded:
"Thanks Todd for putting up with my "lengthy answers" to your "quick questions". But I know you like details!! It has been a pleasure working with you and Britni for all these years. Happy to have been able to be there for you all through the ups and downs of life. Thanks!!"
Barbara White
August 7, 2024
5
out of
5
rating by Barbara White
"Very efficient and friendly. Always willing to assist with whatever is needed."
We responded:
" Barbara, thank you so much for the 5 Star Google Review. We are always willing to help you and David with whatever you all might need. Annie "
Steve Phipps
June 24, 2024
5
out of
5
rating by Steve Phipps
"Always easy to work with. You get answers to your questions quickly."
We responded:
"Oh my goodness Steve, I thought we had responded to your Google Review. We try to make things as easy as possible for our customers. We appreciate you and Shaleen. Randy "
Melissa McCutchan
May 15, 2024
5
out of
5
rating by Melissa McCutchan
"You can't ask for better service than Randy and Annie! Highly recommend!"
We responded:
"Hey Melissa, Thank you so much for the 5 Star Google. So glad we were able to take care of your insurance needs. Welcome back to State Farm!❤️"
Christopher Harris
April 5, 2024
5
out of
5
rating by Christopher Harris
"I work with this company a lot as their customers are some of my renters. Anytime I need help with a copy of the insurance coverage, they are always happy to help. I spoke with Annie today and she was fantastic. Awesome Customer Service!!"
We responded:
"Jamie, This review is AWESOME and so unexpected coming from someone who we have a business relationship with. I'm grateful that we are here to help with the renter's insurance policies and provide you with the information that you need. Always here to help with a smile😀 Annie"
Kya Loveit
March 28, 2024
5
out of
5
rating by Kya Loveit
"I had gotten a new vehicle and needed it insured but couldn't leave my work place. State Farm was quick by letting me text them, gave them the info they needed and they sent links and documents to be signed in less than 20 minutes my car was insured. They are so fast and thorough best customer service ever!"
We responded:
"Hey Kelsie! We missed seeing you in the office, but we are glad that we were able to take care of you quickly by phone. Hope you all have a blessed Easter weekend! Randy "
Bruce Priest
March 6, 2024
5
out of
5
rating by Bruce Priest
"Agents have been very friendly and helpful"
We responded:
"Thank you Bruce! We are glad that we were able to help you. "
Joan Braun
March 4, 2024
5
out of
5
rating by Joan Braun
"Annie is a great person and always very helpful."
We responded:
"Joan, This made my day. I hope you know how special you and your family are to me. I'm glad that I'm always able to help out. Annie❤️ "
Daniel Broshears
February 29, 2024
5
out of
5
rating by Daniel Broshears
"I spoke with Annie after my previous insurance company dropped me for no reason and I have to have SR-22 insurance for 6 months to maintain my license and remove a suspension well I work as a mechanic so that's kind of important and my last insurance company even though they were paid in full and everything was taken care of they just dropped me halfway through. I didn't know what I was going to do because of my line of work I have to drive customers cars after I'm done working on them to make sure it's safe for the customer and also I have a family that I have to drive around, Annie was able to find the perfect policy for me that had everything I need I am very grateful for this establishment"
We responded:
"Dan, I feel like it's important to help others out during difficult times. I'm so happy that I was able to find the perfect policy with exactly what you needed. Thank you so much for the 5 star Google review! Annie "
Robert Riger
February 19, 2024
5
out of
5
rating by Robert Riger
"Annie is the best!"
We responded:
"Awww your making blush. Just happy that I was able to help you out with your truck insurance. Welcome back 🚘 Annie "
adam strauser
February 15, 2024
5
out of
5
rating by adam strauser
"Been a costumer of Randy for many years. He and Annie have ALWAYS done me right and check on me periodically to see if my driving habits have changed so they can potentially save me money. I highly recommend them!"
We responded:
"Hey Adam! Thanks for taking the time to make us look so good!! We are glad to be here to help you with your Auto Insurance and Renters Insurance too! We never want to overcharge anyone so we are glad to check in with you about how many miles you are driving. Thanks again!! "
Dawn Karges
February 14, 2024
5
out of
5
rating by Dawn Karges
"Randy Robertson's State Farm Insurance Agency has been servicing my family for over 30 years. Randy & Annie really do go out of their way to take the best care of us and they will do the same for you! Do not hesitate to trust their expertise, you will fall in love with them both!"
We responded:
"Thank you for the kind words Dawn. Glad we were able to be there for you when you needed us! It has been a pleasure working with you and your family! "
Joseph Tickamyer
February 14, 2024
5
out of
5
rating by Joseph Tickamyer
"Very nice people!! I recommend them to anyone looking for affordable insurance."
We responded:
"Joe, thank you so much for the 5 Star Google Review ❤️ We appreciate the kind words. We love and appreciate our customers! Annie "