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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kaycie Oakley

Kaycie Oakley

September 23, 2025

5  out of  5
rating by Kaycie Oakley
"Randy is our go to for all insurance needs. He answers all our questions thoroughly and with the detail and understanding we need in order to make good decisions. His office manager, Annie, is exceptional as well! Both are always prompt in responses and give us multiple options in order to make a decision that fits within our financial constraints."
We responded:
"Thank you, Kaycie for giving us a great review. Glad we can help you and your kids with all your insurance needs. I am happy that you appreciate my thoroughness. Some people think I am just "long-winded"! Thanks for trusting us to help you make the best decisions. I hope Addie is getting off to a great start at college. I am sure she will do very well! "
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Tom Theiring

September 22, 2025

5  out of  5
rating by Tom Theiring
"We've been with Randy Robertson - State Farm Insurance for many years. Randy is very nice and always willing to help with any needs we might have. His office manager, Annie, is simply the best! She's always so cheerful and knows her job exceptionally well! Randy and Annie are an unbeatable combination for all your insurance needs! You can't go wrong with Randy Robertson Insurance Agency!"
We responded:
"Hey Tom! Thanks for your kind words! I just celebrated my 38th anniversary with State Farm and you were one of my earliest clients. You took me under your wing and got me connected with your church when I lived in Boonville. It has been an honor to help you with your insurance and also to call you my friend. Very happy that the Lord has been gracious and merciful to us both. We are blessed! "
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Gary Harter

July 24, 2025

5  out of  5
rating by Gary Harter
"Always nice to me and reminds me when my payment is due ... always helpful"
We responded:
"Gary, thank you for the 5-Star review. Glad we are here to help you when you need it. Appreciate you being a part of our State Farm family! Randy & Annie"
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alexander moschner

July 21, 2025

5  out of  5
rating by alexander moschner
"Randy and Annie have been taking care of me and my family for years. They have always been open, honest and accommodating, couldn't ask for better from these two."
We responded:
"Hey Alex, thank you so much for the kind words. Our goal here is to always provide honest, prompt and friendly service. We are so grateful that you and your family have trusted us all these years with your auto, life and home insurance needs. We love your family💖 Annie and Randy"
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Bob Sloppy

July 15, 2025

1  out of  5
rating by Bob Sloppy
"There's a mean, rude, entitled lady who works there."
We responded:
"Thank you, Bob for your feedback. We have reviewed our client files (both current and past) as well as the people who have asked us for quotes over the last 2 years, and we have not been able to find anything that shows we have had the opportunity to interact with you. I only have one lady who works here and there are over 100 5-star reviews for her wonderful attitude and service. If you live, or work near my office, please feel free to stop in and help me to better understand your concerns. If not, please give me a call at 812-479-1881 so I can address your concerns in a positive manner. Thank You! "
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Thomas Theiring

June 16, 2025

5  out of  5
rating by Thomas Theiring
"Randy Robertson has taken care of all my insurance needs for years. Everything from homeowners to car, truck, travel trailer and on and on! They have insurance to cover ever you can think of. Randy knows the business, inside and out. He’s always friendly and personable and is always willing to explain things in detail if you want. Annie, the office manager is “Jonny on the spot,” resolving whatever problem you might have. She too, is well versed in every aspect of the business! Annie is a pleasure to work with! You can’t go wrong with Randy Robertson State Farm Insurance! I’ve found them to always be honorable and trustworthy!"
We responded:
"Oh Tom, you made me happy cry this morning. We are so grateful for your kind words and recommendation. Being honorable and trustworthy is very important to us, especially in today's world. We love to treat our customers like our family and friends. Thank you for being an amazing part of the State Farm family and trusting us with all of your insurance needs. We consider you and Linda Precious Friends! 💖 Annie"
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shanta pickett

June 6, 2025

5  out of  5
rating by shanta pickett
"Annie is a very nice and sweet person. Her professionalism resolved my issue within 24 hours. State Farm is the place for all your insurance needs and plus my agent Randy saved my family a ton of money. State Farm for the win."
We responded:
"Shanta, You just made our Friday with this awesome review! We are so happy that we were able to resolve your issue quickly and efficiently. Saving you money on your insurance is a bonus! We are always here for all of your insurance needs for you and your family. Annie "
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Kathryn Geheb

May 28, 2025

5  out of  5
rating by Kathryn Geheb
"Agent Annie Knight gets it right. Easy to talk to, personable, and excels at her craft."
We responded:
"Katie, Thank you so much for the kind words. You and your family hold a special place in my heart. I'm glad I was here for the good and the sad times. I'm always here for whatever you need. 💖 Annie"
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Mack Johnson

May 15, 2025

5  out of  5
rating by Mack Johnson
"Kind hearted and true family feeling they give to get you the best deal possible with excellent coverage..... "chris adcock""
We responded:
"Chris, we love to treat our customers like family and friends. Our goal is to provide excellent service, great insurance products and the best price possible. Thank you so much for the google review. Randy"
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Debbie Joiner

May 15, 2025

5  out of  5
rating by Debbie Joiner
"Always willing to help. I have been with State Farm since I was 16. Call Randy and Annie for all your insurance needs. Highly recommend."
We responded:
"Debbie, thank you so much for the 5 Star google review! Your recommendation means so much to us. Thank you for trusting us to take care of your auto and home insurance all these years. 🚗🏡 Randy"
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William Adamson

May 7, 2025

5  out of  5
rating by William Adamson
"Excellent!!❤️❤️Always informative! And on claim or what you need! Awesome insurance agency! I recommend them!!"
We responded:
"William, Thank you so much for the 5 Star review! I'm so happy that we were able to get the issue resolved with the auto claim. You know that we are Always here to help with whatever you all need. We appreciate you all being long time customers. 🥰 Annie and Randy "
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Ellie Russell

February 11, 2025

5  out of  5
rating by Ellie Russell
"Very patient and very help and accommodating"
We responded:
"Thanks Ellie for the 5 star review! We appreciate you taking the time to do that and for the kind words. It is always a pleasure working with you and your family. Randy and Annie"
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Amanda Rhew

November 15, 2024

5  out of  5
rating by Amanda Rhew
"Randy and his assistant are easy to get ahold of and quick to respond when I need something."
We responded:
"Thanks Amanda for the Google Review. We are always glad to help you when you need us. Don't tell Annie, but she is so good that sometimes I feel like HER assistant. Thanks again for the kind words. Happy Thanksgiving!! Randy"
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Gregory Orth

October 30, 2024

5  out of  5
rating by Gregory Orth
"Randy and Annie have always been there for us. Great people. I appreciate them very much!"
We responded:
"Thanks for the kind words Greg! We appreciate you allowing us to take care of your insurance needs. Hoping your Halloween will be more "Treat" than "Trick"! "
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Jerry Greubel

October 16, 2024

5  out of  5
rating by Jerry Greubel
"Again Ms. Annie takes care of everthing for me. It's so effortless on my part and thank you for all your help. Can't think of anything else she could do to make it easier, thanks Annie"
We responded:
"Slick, taking care of customers is what I love doing. I believe this is what we do that separates us from the rest of the insurance companies. Appreciate your business. Annie "
Profile photo of Gwyn Colclasure

Gwyn Colclasure

October 8, 2024

5  out of  5
rating by Gwyn Colclasure
"Very informative about their policies. Very attentive. Would refer this business."
We responded:
"Gwyn, Thank you so much for the recommendation. I'm so happy that we were able to finally save you money on the home and auto insurance. 🚗🏡💖 Annie"
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Eric Best

October 3, 2024

5  out of  5
rating by Eric Best
"Great agency, great agent, and Annie is awesome too!"
We responded:
"Eric, thank you for the kind words. We work really hard trying to take care of all of our customers insurance needs. We appreciate your business and are always here to help. Annie"
Profile photo of Todd Arnold

Todd Arnold

August 21, 2024

5  out of  5
rating by Todd Arnold
"Randy & Annie have taken care of my insurance needs for almost 2 decades - Auto, Home, Small Business, Personal, & Life. Their customer service is second to nobody and they always exceed my expectations with their product and industry knowledge. Like a good neighbor Randy & Annie are there. My life is a little less chaotic and my faith in humanity is a little bit greater because of them. -A very pleased policy holder."
We responded:
"Thanks Todd for putting up with my "lengthy answers" to your "quick questions". But I know you like details!! It has been a pleasure working with you and Britni for all these years. Happy to have been able to be there for you all through the ups and downs of life. Thanks!!"
Profile photo of Barbara White

Barbara White

August 7, 2024

5  out of  5
rating by Barbara White
"Very efficient and friendly. Always willing to assist with whatever is needed."
We responded:
" Barbara, thank you so much for the 5 Star Google Review. We are always willing to help you and David with whatever you all might need. Annie "
Profile photo of Steve Phipps

Steve Phipps

June 24, 2024

5  out of  5
rating by Steve Phipps
"Always easy to work with. You get answers to your questions quickly."
We responded:
"Oh my goodness Steve, I thought we had responded to your Google Review. We try to make things as easy as possible for our customers. We appreciate you and Shaleen. Randy "
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Melissa McCutchan

May 15, 2024

5  out of  5
rating by Melissa McCutchan
"You can't ask for better service than Randy and Annie! Highly recommend!"
We responded:
"Hey Melissa, Thank you so much for the 5 Star Google. So glad we were able to take care of your insurance needs. Welcome back to State Farm!❤️"
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Christopher Harris

April 5, 2024

5  out of  5
rating by Christopher Harris
"I work with this company a lot as their customers are some of my renters. Anytime I need help with a copy of the insurance coverage, they are always happy to help. I spoke with Annie today and she was fantastic. Awesome Customer Service!!"
We responded:
"Jamie, This review is AWESOME and so unexpected coming from someone who we have a business relationship with. I'm grateful that we are here to help with the renter's insurance policies and provide you with the information that you need. Always here to help with a smile😀 Annie"
Profile photo of Kya Loveit

Kya Loveit

March 28, 2024

5  out of  5
rating by Kya Loveit
"I had gotten a new vehicle and needed it insured but couldn't leave my work place. State Farm was quick by letting me text them, gave them the info they needed and they sent links and documents to be signed in less than 20 minutes my car was insured. They are so fast and thorough best customer service ever!"
We responded:
"Hey Kelsie! We missed seeing you in the office, but we are glad that we were able to take care of you quickly by phone. Hope you all have a blessed Easter weekend! Randy "
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Bruce Priest

March 6, 2024

5  out of  5
rating by Bruce Priest
"Agents have been very friendly and helpful"
We responded:
"Thank you Bruce! We are glad that we were able to help you. "
Profile photo of Joan Braun

Joan Braun

March 4, 2024

5  out of  5
rating by Joan Braun
"Annie is a great person and always very helpful."
We responded:
"Joan, This made my day. I hope you know how special you and your family are to me. I'm glad that I'm always able to help out. Annie❤️ "