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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Melissa McCutchan

May 15, 2024

5  out of  5 rating by Melissa McCutchan
"You can't ask for better service than Randy and Annie! Highly recommend!"
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Christopher Harris

April 5, 2024

5  out of  5 rating by Christopher Harris
"I work with this company a lot as their customers are some of my renters. Anytime I need help with a copy of the insurance coverage, they are always happy to help. I spoke with Annie today and she was fantastic. Awesome Customer Service!!"
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Kya Loveit

March 28, 2024

5  out of  5 rating by Kya Loveit
"I had gotten a new vehicle and needed it insured but couldn't leave my work place. State Farm was quick by letting me text them, gave them the info they needed and they sent links and documents to be signed in less than 20 minutes my car was insured. They are so fast and thorough best customer service ever!"
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Bruce Priest

March 6, 2024

5  out of  5 rating by Bruce Priest
"Agents have been very friendly and helpful"
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Joan Braun

March 4, 2024

5  out of  5 rating by Joan Braun
"Annie is a great person and always very helpful."
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Daniel Broshears

February 29, 2024

5  out of  5 rating by Daniel Broshears
"I spoke with Annie after my previous insurance company dropped me for no reason and I have to have SR-22 insurance for 6 months to maintain my license and remove a suspension well I work as a mechanic so that's kind of important and my last insurance company even though they were paid in full and everything was taken care of they just dropped me halfway through. I didn't know what I was going to do because of my line of work I have to drive customers cars after I'm done working on them to make sure it's safe for the customer and also I have a family that I have to drive around, Annie was able to find the perfect policy for me that had everything I need I am very grateful for this establishment"
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Robert Riger

February 19, 2024

5  out of  5 rating by Robert Riger
"Annie is the best!"
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adam strauser

February 15, 2024

5  out of  5 rating by adam strauser
"Been a costumer of Randy for many years. He and Annie have ALWAYS done me right and check on me periodically to see if my driving habits have changed so they can potentially save me money. I highly recommend them!"
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Dawn Karges

February 14, 2024

5  out of  5 rating by Dawn Karges
"Randy Robertson's State Farm Insurance Agency has been servicing my family for over 30 years. Randy & Annie really do go out of their way to take the best care of us and they will do the same for you! Do not hesitate to trust their expertise, you will fall in love with them both!"
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Joseph Tickamyer

February 14, 2024

5  out of  5 rating by Joseph Tickamyer
"Very nice people!! I recommend them to anyone looking for affordable insurance."
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Bill Paddock

December 12, 2023

5  out of  5 rating by Bill Paddock
"Randy and Annie have be great! They are always there to answer questions and make adjustments. Explaining everything and quick to follow up."
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Joseph Parton

November 2, 2023

5  out of  5 rating by Joseph Parton
"Randy and Annie are great to work with, they are willing to go above and beyond to get everything taken care of. They have helped me and my family on numerous occasions and have always been a pleasure to work."
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Jerry Greubel

October 31, 2023

5  out of  5 rating by Jerry Greubel
"Again Ms. Annie took care of everthing for me. It's so effortless on my part and thank you for all your help"
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Jonathan Olson

September 26, 2023

5  out of  5 rating by Jonathan Olson
"I have been with Randy since I started driving and have nothing but good things to say! He has always made sure I have the best rates, made sure my claims get processed as smoothly as possible, and has even proactively reached out to check on my policy if it looked like I might be overcharged on something or still paying for a service I didn’t need. I cannot recommend him highly enough. He and Annie are both just wonderful to work with and really care for their clients!"
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Joel Parker

September 20, 2023

5  out of  5 rating by Joel Parker
"My Mom and Dad were with State Farm for as long as I can remember and when I needed Insurance at 18 years old it was State Farm! I am 62 and haven't had reason to leave yet and doubt I ever will. Randy is a great "details" guy and Annie ... what can I say, she is the best. Been there through all of life's ups and downs, health, life, sickness and even death. Thank you."
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Lydia Steveson

September 17, 2023

5  out of  5 rating by Lydia Steveson
"Awesome experience, Annie was amazing!"
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Laura Fry

September 3, 2023

5  out of  5 rating by Laura Fry
"Annie is the best! I have to be the most difficult client they have regarding submitting odometer readings and signing policies. But she patiently reminds me and stays on top of it all, making sure we get it all submitted by the deadlines. These guys have been so good, I highly recommened them!"
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Aireanna Parrish

August 23, 2023

5  out of  5 rating by Aireanna Parrish
"Annie and Randy are FANTASTIC! I couldn’t say enough nice things about them. Very attentive, kind, and informative. I never had to guess about my coverage or if I had a question I was never afraid to call or go to the office. They are the definition of the dynamic duo. Best insurance agent I’ve ever had."
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August 15, 2023

5  out of  5 rating by BRADANDWILL
"Great customer service! Very friendly!"
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Nino Racks

August 10, 2023

5  out of  5 rating by Nino Racks
"Randy is awesome! Best customer service you could ask for!"
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Lindsey Libunao

August 10, 2023

5  out of  5 rating by Lindsey Libunao
"Randy is a great agent! Great with customers and other offices. We appreciate you!"
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Taylor Garretson

July 20, 2023

5  out of  5 rating by Taylor Garretson
"My parents have used Randy's State Farm for as long as I can remember, and they have never even considered switching. Now that I'm grown up and have a family, house and cars of my own, they are serving us as well. Annie Knight has always been so amazing to us and we couldn't ask for a better person to work with. We switched from Progressive and are saving quite a bit of money, even though we are getting better coverage through State Farm. Annie was so attentive and patient with us while we were trying to figure everything out while working and even offered to stay late for us, and that's honestly one of the biggest benefits I can think of. Most places are only open during set hours and can't help you in the evening. I wish we would've switched sooner. 🤩"
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Carolyn B

June 13, 2023

5  out of  5 rating by Carolyn B
"Randy has been our Agent for over 25 years and is awesome to work with. Annie who also works is the office always has a smile and is eager to help! I always feel like I am their only customer and they are never too busy to assist when I need help. It really makes a difference when you know your will be helped quickly and treated like family when you call! They truly are the BEST!"
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Marvin Baughn

June 8, 2023

5  out of  5 rating by Marvin Baughn
"Annie is the best insurance person there is! She has been with the company for years and is the reason that we stay with this company! I reticently had an accident and she has made this process a breeze. Although the circumstances suck… she is always caring and compassionate! She will do everything she can to help her clients out!"
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Dedra Settle

June 7, 2023

5  out of  5 rating by Dedra Settle
"I have been with Randy for several years now, but I always deal with ANNIE, every time I have to call into the office, Annie is pleasant to deal with, patient, and never rushes to get off the phone. Annie has recommended the drive safe and save, steer clear, and good student discount. It helps knowing your agent helps recognizes ways to help with your cost. Recently my son was in an auto accident with a lady who was at fault and we have been having issues dealing with the car owners insurance. Annie has been very helpful in making a tough situation manageable for a family that had no idea what to expect. I would highly recommend Randy's office based on not only him being a good Agent, but mostly because of his other Agent working with him, Annie. Thank you both for always being pleasant to deal with."