State Farm® Insurance Agent Randy Robertson
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
William Adamson
May 7, 2025
5
out of
5
rating by William Adamson
"Excellent!!❤️❤️Always informative! And on claim or what you need! Awesome insurance agency! I recommend them!!"
We responded:
"William, Thank you so much for the 5 Star review! I'm so happy that we were able to get the issue resolved with the auto claim. You know that we are Always here to help with whatever you all need. We appreciate you all being long time customers. 🥰 Annie and Randy "
Ellie Russell
February 11, 2025
5
out of
5
rating by Ellie Russell
"Very patient and very help and accommodating"
We responded:
"Thanks Ellie for the 5 star review! We appreciate you taking the time to do that and for the kind words. It is always a pleasure working with you and your family. Randy and Annie"
Amanda Rhew
November 15, 2024
5
out of
5
rating by Amanda Rhew
"Randy and his assistant are easy to get ahold of and quick to respond when I need something."
We responded:
"Thanks Amanda for the Google Review. We are always glad to help you when you need us. Don't tell Annie, but she is so good that sometimes I feel like HER assistant. Thanks again for the kind words. Happy Thanksgiving!! Randy"
Gregory Orth
October 30, 2024
5
out of
5
rating by Gregory Orth
"Randy and Annie have always been there for us. Great people. I appreciate them very much!"
We responded:
"Thanks for the kind words Greg! We appreciate you allowing us to take care of your insurance needs. Hoping your Halloween will be more "Treat" than "Trick"! "
Jerry Greubel
October 16, 2024
5
out of
5
rating by Jerry Greubel
"Again Ms. Annie takes care of everthing for me. It's so effortless on my part and thank you for all your help. Can't think of anything else she could do to make it easier, thanks Annie"
We responded:
"Slick, taking care of customers is what I love doing. I believe this is what we do that separates us from the rest of the insurance companies. Appreciate your business. Annie "
Gwyn Colclasure
October 8, 2024
5
out of
5
rating by Gwyn Colclasure
"Very informative about their policies. Very attentive. Would refer this business."
We responded:
"Gwyn, Thank you so much for the recommendation. I'm so happy that we were able to finally save you money on the home and auto insurance. 🚗🏡💖 Annie"
Eric Best
October 3, 2024
5
out of
5
rating by Eric Best
"Great agency, great agent, and Annie is awesome too!"
We responded:
"Eric, thank you for the kind words. We work really hard trying to take care of all of our customers insurance needs. We appreciate your business and are always here to help. Annie"
Todd Arnold
August 21, 2024
5
out of
5
rating by Todd Arnold
"Randy & Annie have taken care of my insurance needs for almost 2 decades - Auto, Home, Small Business, Personal, & Life. Their customer service is second to nobody and they always exceed my expectations with their product and industry knowledge. Like a good neighbor Randy & Annie are there. My life is a little less chaotic and my faith in humanity is a little bit greater because of them. -A very pleased policy holder."
We responded:
"Thanks Todd for putting up with my "lengthy answers" to your "quick questions". But I know you like details!! It has been a pleasure working with you and Britni for all these years. Happy to have been able to be there for you all through the ups and downs of life. Thanks!!"
Barbara White
August 7, 2024
5
out of
5
rating by Barbara White
"Very efficient and friendly. Always willing to assist with whatever is needed."
We responded:
" Barbara, thank you so much for the 5 Star Google Review. We are always willing to help you and David with whatever you all might need. Annie "
Steve Phipps
June 24, 2024
5
out of
5
rating by Steve Phipps
"Always easy to work with. You get answers to your questions quickly."
We responded:
"Oh my goodness Steve, I thought we had responded to your Google Review. We try to make things as easy as possible for our customers. We appreciate you and Shaleen. Randy "
Melissa McCutchan
May 15, 2024
5
out of
5
rating by Melissa McCutchan
"You can't ask for better service than Randy and Annie! Highly recommend!"
We responded:
"Hey Melissa, Thank you so much for the 5 Star Google. So glad we were able to take care of your insurance needs. Welcome back to State Farm!❤️"
Christopher Harris
April 5, 2024
5
out of
5
rating by Christopher Harris
"I work with this company a lot as their customers are some of my renters. Anytime I need help with a copy of the insurance coverage, they are always happy to help. I spoke with Annie today and she was fantastic. Awesome Customer Service!!"
We responded:
"Jamie, This review is AWESOME and so unexpected coming from someone who we have a business relationship with. I'm grateful that we are here to help with the renter's insurance policies and provide you with the information that you need. Always here to help with a smile😀 Annie"
Kya Loveit
March 28, 2024
5
out of
5
rating by Kya Loveit
"I had gotten a new vehicle and needed it insured but couldn't leave my work place. State Farm was quick by letting me text them, gave them the info they needed and they sent links and documents to be signed in less than 20 minutes my car was insured. They are so fast and thorough best customer service ever!"
We responded:
"Hey Kelsie! We missed seeing you in the office, but we are glad that we were able to take care of you quickly by phone. Hope you all have a blessed Easter weekend! Randy "
Bruce Priest
March 6, 2024
5
out of
5
rating by Bruce Priest
"Agents have been very friendly and helpful"
We responded:
"Thank you Bruce! We are glad that we were able to help you. "
Joan Braun
March 4, 2024
5
out of
5
rating by Joan Braun
"Annie is a great person and always very helpful."
We responded:
"Joan, This made my day. I hope you know how special you and your family are to me. I'm glad that I'm always able to help out. Annie❤️ "
Daniel Broshears
February 29, 2024
5
out of
5
rating by Daniel Broshears
"I spoke with Annie after my previous insurance company dropped me for no reason and I have to have SR-22 insurance for 6 months to maintain my license and remove a suspension well I work as a mechanic so that's kind of important and my last insurance company even though they were paid in full and everything was taken care of they just dropped me halfway through. I didn't know what I was going to do because of my line of work I have to drive customers cars after I'm done working on them to make sure it's safe for the customer and also I have a family that I have to drive around, Annie was able to find the perfect policy for me that had everything I need I am very grateful for this establishment"
We responded:
"Dan, I feel like it's important to help others out during difficult times. I'm so happy that I was able to find the perfect policy with exactly what you needed. Thank you so much for the 5 star Google review! Annie "
Robert Riger
February 19, 2024
5
out of
5
rating by Robert Riger
"Annie is the best!"
We responded:
"Awww your making blush. Just happy that I was able to help you out with your truck insurance. Welcome back 🚘 Annie "
adam strauser
February 15, 2024
5
out of
5
rating by adam strauser
"Been a costumer of Randy for many years. He and Annie have ALWAYS done me right and check on me periodically to see if my driving habits have changed so they can potentially save me money. I highly recommend them!"
We responded:
"Hey Adam! Thanks for taking the time to make us look so good!! We are glad to be here to help you with your Auto Insurance and Renters Insurance too! We never want to overcharge anyone so we are glad to check in with you about how many miles you are driving. Thanks again!! "
Dawn Karges
February 14, 2024
5
out of
5
rating by Dawn Karges
"Randy Robertson's State Farm Insurance Agency has been servicing my family for over 30 years. Randy & Annie really do go out of their way to take the best care of us and they will do the same for you! Do not hesitate to trust their expertise, you will fall in love with them both!"
We responded:
"Thank you for the kind words Dawn. Glad we were able to be there for you when you needed us! It has been a pleasure working with you and your family! "
Joseph Tickamyer
February 14, 2024
5
out of
5
rating by Joseph Tickamyer
"Very nice people!! I recommend them to anyone looking for affordable insurance."
We responded:
"Joe, thank you so much for the 5 Star Google Review ❤️ We appreciate the kind words. We love and appreciate our customers! Annie "
Bill Paddock
December 12, 2023
5
out of
5
rating by Bill Paddock
"Randy and Annie have be great! They are always there to answer questions and make adjustments. Explaining everything and quick to follow up."
We responded:
"Bill, thank you so much for the 5 Star review. We are always here to help wherever you need us. Hope you and the girls have a Merry Christmas and a Blessed New Year! Annie "
Joseph Parton
November 2, 2023
5
out of
5
rating by Joseph Parton
"Randy and Annie are great to work with, they are willing to go above and beyond to get everything taken care of. They have helped me and my family on numerous occasions and have always been a pleasure to work."
We responded:
"Thanks Joe for the kind words! We appreciate you allowing us to help you with your Autos, Homeowner, and Life Insurance for all these many years. Sorry about the glitch with the Drive Safe and Save for your son, but it looks like Annie got that worked out for you. Hoping the holidays are special for you and your family this year!"
Jonathan Olson
September 26, 2023
5
out of
5
rating by Jonathan Olson
"I have been with Randy since I started driving and have nothing but good things to say! He has always made sure I have the best rates, made sure my claims get processed as smoothly as possible, and has even proactively reached out to check on my policy if it looked like I might be overcharged on something or still paying for a service I didn’t need. I cannot recommend him highly enough. He and Annie are both just wonderful to work with and really care for their clients!"
We responded:
"Thanks for the 5-Star review Jonathan! More importantly, thanks for allowing us to help you with your Auto insurance and Renter's insurance. I have known your parents since you before you were born, so we better take good care of you or they will be giving me a call! We appreciate you and look forward to helping you with your insurance for years to come. "
Joel Parker
September 20, 2023
5
out of
5
rating by Joel Parker
"My Mom and Dad were with State Farm for as long as I can remember and when I needed Insurance at 18 years old it was State Farm! I am 62 and haven't had reason to leave yet and doubt I ever will. Randy is a great "details" guy and Annie ... what can I say, she is the best. Been there through all of life's ups and downs, health, life, sickness and even death. Thank you."
We responded:
"Oh, Joel this melts my heart! You and your family are so precious to me. I'm so glad to have been there for you all thru the good times, the bad times, and the really rough times. Annie ❤"
Lydia Steveson
September 17, 2023
5
out of
5
rating by Lydia Steveson
"Awesome experience, Annie was amazing!"
We responded:
"Lydia, thank you for the kind words. It was such a pleasure meeting you. I'm so happy that we were able to help you with the auto and renter's insurance. Welcome to our office. Please reach out if you need anything ❤️ Annie "